Skip to content
Get the app

Delete your RÖM account and data

You can delete your RÖM account, and the personal data stored with it, at any time.

In the app

  1. Open RÖM and go to your profile.
  2. Open Settings.
  3. Scroll to the bottom and tap Delete Account (Delete Facility for a facility account).
  4. Confirm.

You are signed out on every device straight away.

What happens next

  • Your account is scheduled for deletion 30 days after you ask. Signing back in during that time cancels the deletion.
  • After 30 days, your account is permanently deleted, together with your profile, posts, stories, activities, messages you sent, uploaded photos and videos, and your connections to other people.
  • A record that the account was deleted is kept for security. Payment records held by Stripe, Apple or Google are kept by them under their own policies.

Download your data first

Before deleting, you can download a copy of your account data from Settings in the app.

Can't open the app?

Email [email protected] from the address on your account and ask us to delete it. We will confirm it is your account, then delete it the same way.

Connected with Facebook or Instagram

RÖM receives no data from Facebook or Instagram when you share to their Stories, so there is nothing from Meta to delete. What you posted there is managed in those apps. See our Privacy Policy for more.